FAQ

How can I see your videos in fullscreen mode?

Just double click on the video to enter the fullscreen mode if the fullscreen symbol is not visible. Double click again to exit this mode.

The download button is not working. What can I do?

If you use a version of the Internet Explorer please try to use a different browser. We recommend a modern - state of the art browser like Firefox or Google Chrome or Safari

The frames show up “question marks” or “broken link”

I have to carry out some necessary uploads from time to time. This could be a reason for a non functionality of some parts. Please clean up your CACHE and delete all visited pages that belong to my site.

Can I download all images of a set in one time

It flattering me that you like my set and want to download them all. 
I would prefer if you just leave them where they are and enjoy my content online. Unfortunately you have to download them picture by picture.

I’cant watch/download the videos.

All videos are hosted on an external server by VIMEO. If there is any issue of unavailability it may cause of some technical problems with VIMEO. These videos can not be downloaded, shared or viewed elsewhere than on my homepage. It is never necessary to register on VIMEO.

The Fullscreen Slideshow is not working.

If you use a version of the Internet Explorer please try to use 
a different browser. We recommend a modern - state of the art browser like Firefox or Google Chrome or Safari

How can I download the Images

Look through my galleries. If you find a picture you like double click it. In the right upper corner appear a download button. Just press this one and the download starts immediately.

I have some login / payment / membership issues.

Please visit the CCBILL support page https://support.ccbill.com/
They take care about all this.

If you have other questions regarding the payment, membership, online - shop, shipping please proceed to this LINK

If you still have any questions please feel free to ask the webmaster under the following address: 

WEBMASTER (at) JORDAN CARVER (dot )COM